COO-level transformation & AI execution

Turning complexity into executive control.

I help leadership teams regain control of scale, transformation and AI execution by turning priorities, ownership, decisions and outcomes into a readable operating system.

COO-level operatorOperating modelAI executionEurope ↔ GCC executive mandates
Signals

Signals, constraints, risks and pressure points.

Decisions

Clear choices, ownership and escalation paths.

Execution

Teams, workflows, adoption paths and delivery cadence.

Control

Readable performance, faster correction and measurable progress.

Operating control: diagnose → rebuild → govern → scale
Who this is for

Where I create value.

I am most useful when the issue is not the idea, the tool or the ambition, but the ability to turn them into disciplined execution.

01

CEOs & business leaders

When growth, margin, delivery, client trust or operating control requires hands-on execution discipline.

  • restore execution control
  • structure governance
  • connect teams to outcomes
02

Transformation & AI leaders

When pilots, dashboards or tools need to become adopted workflows and measurable business value.

  • AI adoption operating model
  • use-case prioritization
  • decision and workflow discipline
03

Search firms & executive sponsors

When the question is fit: can I lead transformation, governance or COO-level execution in a complex environment?

  • proof-led fit
  • GCC / Europe relevance
  • operator credibility

When organizations create more motion than control.

Organizations lose traction when priorities multiply, decisions slow, ownership blurs and new tools arrive faster than the operating model can absorb.

Growth adds interfaces, decision layers and coordination costs.
Transformation multiplies priorities, dependencies and arbitration needs.
AI creates adoption pressure, workflow redesign and governance questions.
Control requires ownership, cadence and readable performance.
Measured impact snapshot

Measured signals of execution impact.

A fast read of the proof base before entering the detailed cases.

Transformation, operating model, AI adoption and recovery, translated into measurable execution.

The numbers below are not isolated achievements; they are signals of a recurring pattern: diagnose complexity, rebuild control, govern execution and make value measurable.

Scale-up complexityPerformance restorationAI adoptionDecision disciplineEurope / GCC trajectory
60→200+Scale control

Operating backbone across a fast-growing technology group.

-20%→+35%Margin recovery

Distressed software business unit restored to profitability.

€8M+Industrial savings

Automation and workflow optimization across real operations.

10+Countries rolled out

Decision intelligence deployed across complex environments.

90.36%AI answer accuracy

GenAI assistant accuracy improved from 65.96% to 90.36%.

1.8%Hallucination reduction

Reduced from 13% through evaluation and expert feedback loops.

Proof base

Proof behind the positioning.

Detailed cases for visitors who want evidence, context and measurable outcomes after the quick fit check.

Business turnaroundEuropean software business unit, distressed BU recoveryMargin recovery, client trust, delivery governance and team redesign.+
Situation

Client dissatisfaction, delivery pressure, team strain and negative margin.

Intervention

360° diagnosis, contract restructuring, delivery governance, team redesign, resource reallocation and client trust recovery.

Executive relevance

This shows my ability to enter ambiguity, separate symptoms from root causes and restore business control.

Outcome: margin moved from -20% to +35% in roughly 18 months.
Scale-up executionMulti-entity technology holding, operating backbone for 60→200+ growthGovernance, dashboards, cadence and post-acquisition operating discipline.+
Situation

Fast-growing multi-country technology group with rising delivery and alignment complexity.

Intervention

Built operating rhythms, executive dashboards, cross-functional governance, performance management and integration discipline.

Executive relevance

This shows my ability to make growth readable and controllable without reducing speed.

Outcome: organization scaled from roughly 60 to 200+ employees with stronger operating control.
GenAI executionGlobal chemicals and energy additives group, GenAI compliance assistantGPT-4 + Azure AI Search, expert feedback loops and reliability control.+
Situation

Expert knowledge was hard to retrieve, slow to use and exposed to hallucination risk.

Intervention

Designed a RAG assistant with evaluation logic, expert review and workflow relevance.

Executive relevance

This positions AI as governed knowledge infrastructure rather than a demo.

Outcome: accuracy improved from 65.96% to 90.36%; hallucinations reduced from 13% to 1.8%; response time from ~20 min to <5 sec.
Customer operationsGlobal medical devices company, customer operations transformationCross-functional improvement of customer operations and service experience.+
Situation

Service experience required cross-functional operational improvement.

Intervention

Coordinated process, service and operational transformation across teams.

Executive relevance

This shows customer-facing performance improvement, not only internal governance.

Outcome: +13 NPS improvement.
Decision intelligenceEnterprise decision intelligence SaaS, multi-country rolloutInternational SaaS rollout across manufacturing, retail, energy and supply chain.+
Situation

Complex operational environments needed faster decisions and better planning visibility.

Intervention

Supported enterprise rollout, adoption, stakeholder alignment and operational value realization across 10+ countries.

Executive relevance

This shows my ability to operate between SaaS product, business process and measurable operations.

Outcome: operational impact included inventory reduction, planner efficiency improvement and service-level uplift.
Industrial automationGlobal automotive manufacturing group, workflow optimization and savingsPurchasing, finance, logistics and industrial operations automation.+
Situation

Operational friction across workflows, data flows and repetitive processes.

Intervention

Automation, data integration and workflow optimization across operational functions.

Executive relevance

This shows operational credibility beyond AI narrative or strategy language.

Outcome: €8M+ annual savings through automation and workflow optimization.
AI roadmapGlobal chemicals and energy additives group, procurement AI roadmapUse-case prioritization, adoption logic and value-oriented AI planning.+
Situation

Multiple AI ideas required prioritization, governance and business translation.

Intervention

Structured use cases, feasibility, value logic, process fit and adoption considerations.

Executive relevance

This shows my ability to convert AI ambition into a controlled transformation roadmap.

Outcome: clearer AI opportunity portfolio for procurement transformation.
Commercial engineEuropean advanced manufacturing company, lean sales department and AI engineFrench market entry, European expansion, Copilot agents, RFQ support and commercial operating model.+
Situation

The company wanted to enter the French market first, then expand into Europe, but had limited budget, limited resources, incomplete market data and no obvious entry point.

Intervention

Designed and implemented the full lean commercial department: sales director, operator, AI commercial engine, specialized Copilot agents, orchestrator logic, CRM, RFQ and document workflows.

Executive relevance

This shows my ability to design and personally implement an AI-enabled operating system, not only manage a project or recommend a tool.

Outcome: the company could operate France first and reuse the same lean model and Microsoft technologies for European expansion.
Strategic auditEmployee benefits platform, transformation and break-even roadmapEconomic diagnosis, IT dependency, product simplification and FY2027 recovery plan.+
Situation

Employee benefits and digital services platform facing severe economic pressure, structural deficit, IT dependency, product complexity and positioning confusion.

Intervention

Turned the diagnosis into a governed transformation plan across economics, IT dependency, cost reduction, product simplification, operating model choices and break-even roadmap.

Executive relevance

This shows my ability to move from strategic diagnosis to executable recovery planning, governance and operating choices.

Outcome: roadmap built around €6M revenue context, €12M+ cost base, €2.5M/year IT cost reduction target and FY2027 break-even path.
Executive OSExecutive Operating Workspace, AI-enabled executive control systemCRM, weekly reviews, opportunity logic, content assets and connector routing.+
Situation

Complex executive market-building required prioritization, relationship tracking, proof management and market sensing.

Intervention

Built a structured workspace connecting CRM, weekly reviews, opportunity logic, content assets, connector routing and doctrine.

Executive relevance

This demonstrates how AI can support governance, prioritization and decision discipline, not just content generation.

Outcome: reusable operating system for executive search, market sensing, relationship strategy and proof management.
Recommendations

Trusted in delivery, transformation and high-pressure execution.

Recommendations from leaders, clients and colleagues who worked with Moïse across AI delivery, customer operations, transformation and executive execution.

Client trust

Jean-Marc Mispoulet

Former MedTech CEO
Client of Moïse

Moïse provided clear guidance and concrete support to help improve customer satisfaction and recommendation, while collaborating efficiently with teams and customers.

Customer operationsExecutive supportCommitment
AI delivery

Alexandru Ungureanu

Director, Data Engineering at Aera Technology
Worked with Moïse on the same team

Moïse brought exceptional discipline to AI-driven transformation programs, making delivery more focused, predictable and aligned to high-value business outcomes.

AI transformationDelivery disciplineC-level alignment
Team trust

Vincent Carrubba

Fractional CTPO | Organizational Consultant
Worked with Moïse on the same team

Working with Moïse means having someone calm, versatile and dependable in difficult situations, someone who helps teams move forward under pressure.

Calm executionProblem-solvingTeam resilience
Leadership

Alfredo Giménez

Innovation Director at Factor S.I.
Managed Moïse directly

Moïse is smart, fast and remarkably humble. He listens, leads naturally, learns across domains and looks for difficult challenges to solve.

LeadershipLearning agilityExecution speed
Thinking themes

Thinking that proves the operating logic.

A curated library of video and carousel themes on transformation, AI adoption, scale control and operating discipline. The published articles are kept in a separate article layer. Selected LinkedIn posts, videos and carousels are being added progressively in the next publication wave.

AI execution systems built

AI execution systems built, not just imagined.

I design and build practical AI-enabled systems that support decisions, documents, research, commercial workflows and customer-facing operations.

01
Featured system

Executive Operating Workspace

An integrated AI workspace that unifies priorities, intelligence and execution across the leadership team, turning strategy into coordinated action.

What it proves: Clarity at the top unlocks velocity across the entire organization.
02

Advanced Manufacturing Commercial Engine

A commercial execution system combining AI-assisted research, prospecting, RFQ support, document generation and sales prioritization.

What it provesI turn AI into practical business execution workflows.
03

Executive Document Generation System

A structured system producing RFP variants, executive briefs, one-pagers, reports, use cases and presentation-ready materials.

What it provesI convert complexity into high-quality executive assets.
04

RFQ / Proposal Response Tools

Tools to accelerate responses to RFQs and proposals using proof matching, business logic and document workflows.

What it provesI connect commercial execution, knowledge assets and AI-enabled document operations.
05

Web Research & Prospecting Agents

Agentic workflows supporting account research, market scanning, lead qualification, outreach angles and prioritization.

What it provesI augment market intelligence and business development with AI-enabled systems.
06

Customer Support & Service Agents

Agent workflows for triage, knowledge retrieval, answer drafting, customer support and service-quality feedback loops.

What it provesI understand AI as an operating layer for customer-facing workflows.
Execution technology stack

Practical AI stack used to design, prototype and operate execution systems.

This is not a technical inventory. These tools are used as building blocks for repeatable workflows, research agents, document systems and operational cadences.

LLM layer 01

ChatGPT, Claude, Mistral, Gemini, Gemini Nano

Used for reasoning, drafting, summarization, transformation and task orchestration.

Automation layer 02

n8n, Make, Zapier, Google Apps Script

Used for workflow routing, triggers, scheduled execution and system-to-system handoffs.

Data / RAG layer 03

Azure AI Search, embeddings, vector search, document parsing, RAG evaluation logic

Used to make knowledge traceable, reusable and easier to activate in workflows.

Cloud / workflow layer 04

Azure, APIs, webhooks, Airtable, Notion, Google Workspace, lightweight dashboards

Used to make execution visible, governable and connected across tools.

How I create control

From complexity to governed execution.

A compact operating sequence: diagnose the real constraint, redesign the model, install cadence and drive measurable execution.

01

Diagnose

Find the real constraint: ownership, capacity, trust, data, incentives, adoption or decision latency.

02

Redesign

Rebuild roles, workflows, decision rights, KPIs, governance and escalation paths.

03

Cadence

Install rituals, dashboards and review loops that make work readable and decisions faster.

04

Execution

Drive, correct and sustain until progress is visible and performance can be governed.

How to engage

How to engage without ambiguity.

Three clean ways to activate the profile depending on the problem: embedded leadership, focused transformation mandate or selective AI-enabled execution collaboration.

Executive role

COO, Head of Transformation, AI-enabled operations, strategy-to-execution, operating model leadership or scale-up execution.

Long-term / embedded

Targeted mandate

Focused diagnostic, operating model redesign, AI adoption roadmap, governance build-up, performance recovery or post-M&A integration.

Focused / outcome-led

Strategic collaboration

AI operating systems, agentic workflows, commercial engines, document generation, RFQ/proposal tools or executive proof systems.

Selective / high-leverage
Contact

Let’s discuss the right context.

Best-fit conversations include COO-level roles, transformation leadership, AI adoption, operating model redesign, turnaround, governance build-up, strategic collaborations and Europe/GCC opportunities.

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