Performance recovery

Turnaround Before Hiring

Before adding people, tools or capital, leadership must restore priorities, ownership, decision rhythm and margin logic.

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Executive note
More resources do not fix a broken system.

Before adding people, tools or capital, leadership must restore priorities, ownership, decision rhythm and margin logic.

software business-unit recovery moved margin from -20% to +35% while reducing team size from 11 to 5 FTEs and restoring client trust.

What is really broken: capacity, ownership, economics, quality or trust?Would adding headcount accelerate recovery or preserve the same broken system?Which contract, workflow or decision-right must be corrected first?
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